Frequently Asked Questions (FAQ)

About the products

What are TAKE NATURAL products?

TAKE NATURAL offers cold-pressed juices, lemonades, and wellness shots made from fresh, natural fruit and vegetables — with no preservatives, no added sugar, and no artificial flavors.

Are the products fresh?

Our product range consists of both fresh, unpasteurized juices and pasteurized products. The composition, processing method, and storage conditions are listed on each product page. After opening, consume the product according to the instructions on the packaging.

Should I keep the products in the refrigerator?

Yes, all TAKE NATURAL products, except for the lemonades, must be kept in the refrigerator. After opening, we recommend consuming them within 24–48 hours.

Delivery

How do you deliver the products?

We deliver using a combination of a cold-chain courier service and local delivery, depending on your location. Details regarding available options are displayed at checkout.

How long does delivery take?

Standard delivery takes 1–3 business days.

Do you deliver throughout Croatia?

Yes, we deliver throughout Croatia. Special delivery terms may apply to certain remote locations.

How much does delivery cost?

Delivery costs €8.00. For orders of €60.00 or more, delivery is free.

Orders and payment

Which payment methods do you accept?

We accept all major credit and debit cards, as well as other payment methods available at checkout.

Can I change or cancel my order?

Contact us as soon as possible via email. If the order is not yet being prepared, we will do our best to modify or cancel it.

Contact

How can I contact you?

Send us an email at info@natural.hr and we will respond as soon as possible. We look forward to any questions you may have!